Last updated: August 19, 2026
When you interact with our services, we collect information necessary to facilitate travel planning and booking processes. This includes personal identification details such as names and email addresses provided through inquiry forms and booking requests.
We also gather technical information automatically when you visit our website, including browser type, IP address, pages visited, and time spent on particular sections. This data helps us understand usage patterns and improve site functionality.
Personal information collected serves specific operational purposes. We use contact details to respond to inquiries, process booking requests, and provide travel-related information relevant to your selected services.
Technical data assists in maintaining website security, troubleshooting issues, and analyzing aggregate visitor behavior. We do not use this information for purposes beyond operational necessity and service improvement.
Information submitted through our website is stored on secure servers located within the United Kingdom. We implement industry-standard security measures including encrypted transmission protocols and access controls limiting data exposure to authorized personnel only.
Booking records and correspondence are retained for the duration necessary to fulfill contractual obligations and comply with legal record-keeping requirements. Once retention periods expire, data is securely deleted.
We share personal information only when necessary to deliver requested services. This includes communicating relevant details to accommodation providers, transport operators, and guides involved in executing your travel itinerary.
All third parties receiving customer information operate under contractual obligations to maintain confidentiality and use data solely for the specified purpose. We do not sell or rent personal information to marketing organizations or unrelated commercial entities.
Our website uses cookies to maintain session state and remember visitor preferences. These small text files enable functional features such as form data persistence and cookie consent choices.
You can control cookie acceptance through browser settings. Rejecting cookies may limit certain site functionalities but will not prevent access to informational content. For detailed information about our cookie practices, please refer to our Cookies Policy.
You maintain rights over personal information we hold. This includes the ability to request access to your data, request corrections to inaccurate information, and request deletion when no longer necessary for the original purpose.
To exercise these rights, contact us via the email address listed on our Contact page. We will respond to verified requests within the timeframe required by applicable data protection regulations.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant modifications will be communicated through website notification. Continued use of our services after such updates constitutes acceptance of the revised terms.
For questions regarding this Privacy Policy or our data handling practices, contact us at inquiries@branch-roam.com or visit our Sheffield office during operating hours.